Frequently asked Questions

Q: How do I purchase Wholesale from you?

A: Properly fill out the registration form with your Occupational Sales Tax Number and you will be given access to our wholesale pricing.


Q: What is "My Favorites"?

A: Do you have items that you purchase frequently? As you browse through the site, simply click on the star near the item and it will be added to your “My Favorites” list. Then, all of your favorite items will be there at your fingertips without you having to search for them each time you shop. It simply saves you time. You must be logged on in order to use this feature. 


Q: How much will it cost to ship my order?

A: This site uses real time Federal Express Shipping Rates. These rates are very accurate. Simply proceed with your order and the shipping cost will be shown before you complete the check out procedure. 


Q: How do I qualify for Free Freight:

You must live in one of these states listed below:

Louisiana, Arkansas, Mississippi, Connecticut, Delaware, Florida, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Nebraska, New Hampshire, New Jersey, New York, North Carolina, North Dakota, Ohio, Pennsylvania, Rhode Island, South Carolina, South Dakota, Texas, Vermont, Virginia, Washington D.C., West Virginia, Wisconsin 

A: We have three free freight Free Programs available to meet your needs.

Free Freight Policy A - $750.00 net after discounts

Enjoy free shipping on the following Products:

1-2-4-8-16 ounce color products   *  Brushes     *  Duncan Bisque (Cases)   *  Mayco Bisque (Cases)   *   Liberty Bisque (Cases)

Kemper Tools    *   Spray Sealers   *  Stencils, Stamps, Accessory products   *  Xiem Tools   *  Mayco-Duncan Specials

Free Freight Policy B - $850.00 net after discounts

Enjoy Free Shipping on all of the above and includes:

Gallons and Buckets of Glaze, Mid-Range Dry Glazes,  Mayco, Duncan & Specialty Bisque by the each.  

Free Freight Policy C includes  (West Coast and other 48 continental States) - $1200.00 net after discounts

Arizona, California, Colorado, Idaho, Montana, Nevada, New Mexico, Oregon, Utah, Washington, Wyoming, Alaska (to WA), Hawaii (to CA)

Enjoy Free Freight  on all of the above.  

West Coast Customers will see the other Policy A and or B as well at time of check out but only qualify for Policy C. 

What's excluded?

Kilns & Kiln Shelves  *  Pottery Equipment  *  Clay & Slip  *  Stoneware Bisque

** Please note, the freight policy only works when you order items within the perimeters of the category's mentioned. 
     You may want to order clay or other excluded items separately for free freight to apply.


Customers located outside of this area will have to be negotiated on an individual basis:

Arizona, California, Colorado, Idaho, Montana, Nevada, New Mexico, Oregon, Utah, Washington, Wyoming, Alaska (to WA), Hawaii (to CA)